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TripRaj India

Privacy Policy

We value your trust and are committed to protecting your personal information.

Secure Data Transparent Use Customer Trust

Privacy Policy

Welcome to TripRaj India.

At TripRaj India, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit www.triprajindia.com or use our car rental services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Pickup and drop locations
  • Travel details and booking information

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data and cookies

2. How We Use Your Information

We use your information to:

  • Process and manage bookings
  • Provide customer support
  • Confirm reservations and send updates
  • Improve our website and services
  • Communicate promotional offers (only if opted in)
  • Ensure safety, security, and fraud prevention

3. Sharing of Information

TripRaj India does not sell, trade, or rent your personal information to third parties.

We may share your information only:

  • With drivers and service partners to fulfill your booking
  • With payment gateway providers for secure transactions
  • When required by law, regulation, or government authorities

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve service performance

You can choose to disable cookies through your browser settings, though some website features may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. TripRaj India is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill booking services
  • Meet legal and regulatory requirements
  • Resolve disputes and enforce agreements

8. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal requirements)
  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

TripRaj India does not knowingly collect personal information from individuals under the age of 18. If such data is identified, it will be removed promptly.

10. Changes to This Privacy Policy

TripRaj India reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • TripRaj India
  • Email: support@triprajindia.com
  • Phone: +91-9521432134
  • Website: www.triprajindia.com

Disclaimer

This Privacy Policy is a general guideline and does not constitute legal advice. For complete legal compliance under Indian data protection laws, consultation with a legal professional is recommended.

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